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Find the answers you need

Have questions about the capabilities of our fenestration industry app, how it works, who can use it, and more? Find the most commonly asked questions below or reach out to our team for more information!

  • How do I create a custom quote for a customer?
    INDIKOR has an integrated quoting system that allows dealers and sales reps to quickly send quotes to their customers by printing a hard copy or sending an email. Dealers can also submit quotes to window and door manufacturers/vendors. Our custom door/window builder makes creating quotes really easy and you always have full control of which dealers or sales reps have access to the create quotes feature. Dealers and customers get to view their design in real-time Dealers can build a number of products using the same design engine Dealers can price their quote with a variety of pricing options (including net price markups, list price markups, gross margin and custom or discount pricing).
  • How do I place an order with INDIKOR?
    Dealers can submit orders from quotes or sales orders they have created to you, and then using a simple workflow, you can validate the order, giving the dealer an opportunity to confirm the order. Once an order is confirmed, a bill of materials, work order, and purchase orders are automatically generated.
  • Can I still send out an order or track inventory using QuickBooks?
    You can invoice your customer’s completed orders using direct QuickBooks integration for QuickBooks Online or QuickBooks desktop. You can also integrate your inventory with QuickBooks in order to invoice customers accordingly. INDIKOR has an open API that allows the app to integrate seamlessly with a number of different accounting software applications, so you can send invoices or bills and track non-invoiced orders and payments on purchase orders.
  • How will I keep my team up-to-date on a sale?
    INDIKOR has a notification system that allows users to stay informed of events in the system, including: When an order is submitted, validated, or confirmed When a purchase order is created When a purchase order is received. Your team can also review, view and make comments on all transactions in the system. Plus, all users will automatically receive updates about the software’s bug fixes and new features.
  • What kind of reports can I run with INDIKOR?
    Some of the most commonly run reports include order history, tracking sales, production targets, and overall inventory. The software also offers a number of out-of-box reports including delivery schedules, resource planning, periodic inventory totals, and periodic sales totals.
  • Can I limit access to parts of the system for some members of the team?
    Yes! You can manage the number of users who have access to the system and manage the role of each user in the system by choosing who has access to different features.
  • What do I do if the system goes down?
    We offer a standard uptime guarantee to ensure you and your customers never have outages during critical business hours.
  • How do you keep our data safe?
    The integrity of your data is of critical importance. We have disaster recovery measures in place and conduct a nightly backup of your data in the cloud.
  • Can I update my company profile once it’s set up?
    You can keep your company profile current by uploading a logo, changing your address, or modifying any legal documentation whenever you need to.
  • How much does INDIKOR cost?
    The monthly fee structure depends on the number of users you have. You can add additional users at any time for an additional monthly fee.
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Request A Demo

To schedule a demo with one of our product consultants, please fill in your contact details:

Thank you for your interest in INDIKOR. A product consultant will be in touch within two (2) business days to schedule a demo.

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